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HOW TO OPEN A BEHAVIORAL HEALTH AGENCY IN NORTH CAROLINA: A STEP-BY-STEP GUIDE FOR LICENSED CLINICIANS AND HEALTHCARE PROFESSIONALS
Module 1: Introduction to Behavioral Health Agencies
Lesson 1.1: Overview of Behavioral Health Agencies
Lesson 1.2: Understanding the Market
Case Studies - Challenges Facing Behavioral Health Agencies
Module 2: Regulatory Requirements and Licensing
Lesson 2.1: State and Federal Regulations
Lesson 2.2: Licensing Requirements
Lesson 2.3: Accreditation and Certification
Module 3: Business Planning and Funding
Lesson 3.1: Developing a Business Plan
Sample Business Plans (Traditional & Lean from U.S. SBA)
Lesson 3.2: Financial Planning and Budgeting
Lesson 3.3: Funding and Financing Options
Module 4: Setting Up the Agency
Lesson 4.1: Legal Structure and Compliance
Lesson 4.2: Location and Facilities
Lesson 4.3: Technology and Systems
Module 5: Staffing and Human Resources
Lesson 5.1: Hiring Qualified Staff
Lesson 5.2: Staff Training and Development
Lesson 5.3: Human Resources Management
Module 6: Clinical Operations and Service Delivery
Lesson 6.1: Service Planning and Implementation
Lesson 6.2: Client Intake and Assessment
Lesson 6.3: Quality Assurance and Improvement
Module 7: Marketing and Community Outreach
Lesson 7.1: Branding and Marketing Strategies
Lesson 7.2: Building Community Partnerships
Lesson 7.3: Client Retention and Satisfaction
Module 8: Financial Management and Sustainability
Lesson 8.1: Billing and Reimbursement
Lesson 8.2: Introduction to NC Tracks
Lesson 8.3: Financial Reporting and Analysis
Lesson 8.4: Scaling and Expanding the Agency
Module 9: Legal and Ethical Considerations
Lesson 9.1: Ethical Practices in Behavioral Health
Lesson 9.2: Risk Management
Lesson 9.3: Compliance and Audits
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Lesson 8.1: Billing and Reimbursement
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